Help & FAQ
Everything about paying, tracking your order, when items arrive, and what happens if a payment goes wrong.
How payments work
Two ways to pay — Binance Pay in USDT, or MTN Mobile Money in Ghana cedis.
Tracking your order
Every order has its own page that updates itself — no need to refresh or email us.
Delivery timelines
Binance is usually under a minute. MoMo takes 1–15 minutes for the check, then seconds.
If a payment fails or goes wrong
Most problems fix themselves in a minute or two. Here's what to do for each one.
Still stuck?
Real person, usually replies in minutes. Have your order code ready — it's the short code shown on your order page.
Chat with support on TelegramOr check your past orders at My orders.